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Privacy and Cookie Policy

Last updated: November 7, 2024

Faturalab Elektronik Ticaret ve Bilişim Hizmetleri A.Ş. (“Company”) values the privacy of visitors (“Data Subjects”) to its website faturalab.ae. This Privacy and Cookie Policy (“Policy”) explains:

  1. Processing of Personal Data
  2. Cookie Policy
  3. Applicability of the Website Privacy Policy

This document has been adapted in compliance with Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) in the United Arab Emirates (UAE).

1. Processing of Personal Data

1.1 Collection of Personal Data

When you visit our website, we may collect personal data as a Data Controller under the UAE PDPL through:

  • Cookies and tracking technologies (details provided below),
  • Contact forms and other digital interactions,
  • Technical logs and analytics tools.

1.2 Purpose of Processing Personal Data

The personal data collected from website visits may be processed for the following purposes:

  • Ensuring website functionality and security.
  • Providing digital services, including website features and personalized content.
  • Improving user experience based on preferences, habits, and needs.
  • Conducting legal compliance and security measures.
  • Analyzing website traffic and visitor engagement.

1.3 Data Sharing and Transfers

Personal data collected through the website may be shared with:

  • Business partners, service providers, and legal authorities, when required.
  • Regulatory authorities in compliance with UAE laws.
  • Third-party vendors providing IT, analytics, or security services.

International Data Transfers:

Personal data may be transferred outside the UAE only if:

  • The recipient country ensures an adequate level of data protection, or
  • Appropriate safeguards (e.g., contractual obligations) are in place.

2. Cookie Policy

Cookies are small text files stored on your device when you visit our website. They help us enhance user experience, optimize website performance, and provide personalized services.

2.1 Types of Cookies Used

The following types of cookies are used on our website:

Type of CookiePurpose
Strictly Necessary CookiesEssential for website functionality, such as login sessions and security features.
Performance & Analytics CookiesMeasure website traffic, visitor behavior, and engagement levels.
Functional CookiesStore user preferences, such as language selection and personalized settings.
Marketing CookiesUsed for targeted advertising and personalized marketing efforts.

2.2 Managing Cookie Preferences

You can manage or disable cookies through:

  • Website Cookie Settings Panel: Modify your cookie preferences at any time.
  • Browser Settings: Most web browsers allow users to block or delete cookies.

Browser-Specific Cookie Management:

Disabling cookies may affect the functionality of certain website features.

3. Data Subject Rights

Under UAE PDPL (Article 19), you have the right to:

  • Access your personal data.
  • Request correction or deletion of inaccurate or unnecessary data.
  • Restrict or object to processing of your data.
  • Withdraw consent for non-essential cookies.
  • Lodge a complaint with the UAE Data Office if your data rights are violated.

To exercise these rights, please contact us via:

📧 Email: privacy@faturalab.com

We will respond to all verified requests within 30 days, in accordance with UAE regulations.

4. Policy Updates

This Privacy and Cookie Policy may be updated periodically to reflect regulatory changes or company policies. The latest version will always be available on our website.

This adaptation ensures compliance with the UAE Personal Data Protection Law (PDPL) while maintaining international best practices. Let me know if you need any additional modifications or legal refinements!